Cloud-based title, escrow and accounting production platform provider Settlor announced a new API (application programming interface) gateway allowing for integrations to a network of approved partners and vendors.
Alanna.ai is the first company to integrate with the Settlor API. Agents using Settlor will now have access to a communications tool facilitating conversations with real estate professionals, buyers or sellers 24/7/365.
“With the launch of our new API gateway, we are excited to offer customers the ability to scale their digital title capabilities and offerings without leaving the Settlor platform,” John Freyer, Jr. co-founder and president of Settlor, said in a release. “Settlor customers can now easily integrate with preferred business systems and vendors free of any transactional costs charged by Settlor. Further, the first integration with Alanna.ai, underscores our commitment to equip our customers with the innovative tools they need to thrive in today’s dynamic market."
Settlor’s proprietary safety and security features allow customers and partners to continue to leverage Settlor’s existing authentication process for authorization to the API. Settlor customers can grant access to any authorized partner, and can customize each partner’s permissions, which allows customers complete control over their data.
Utilizing the authentication ensures that partners are known to Settlor and allows its customer success team to assist customers with questions related to these integrations.
“We are thrilled to introduce the power of Alanna.ai to Settlor users and their clients via this integration,” Alanna.ai President Hoyt Mann said. “Now, users can seamlessly leverage our cutting-edge AI (artificial intelligence) capabilities to enable their clients to ask questions about their transactions at any time. Alanna is much more than a chat bot; it can also be used to send reminders to clients, hold two-way marketing conversations, and even speed the data collection process, empowering Settlor users to focus on the more complex tasks necessary for a smooth closing process.”
National Integrity Title Agency (NITA) shared its experience using Alanna.ai.
“Phone calls are down 50 percent and now we have our receptionists working on policies and legals instead of taking the ‘little calls’….[and] we’re making money,” the business said. “The use of Alanna.ai also enabled NITA to empower employees to take on more complex responsibilities.”